Shipping Policy

Thank you for shopping with us.

We aim to provide a smooth and reliable delivery experience for our customers in EU.

Shipping Area - We currently offer delivery within EU.

Shipping Cost - We offer free shipping on all orders within EU.

Order Processing Time - Orders are typically processed within 1–2 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

Delivery Time - Orders are shipped from our EU warehouse. Estimated delivery time is usually between 3-7 business days after the order has been processed but due to high demand, delivery time might be slightly longer than usual. Please be patient as our team works hard to get your order to you as quickly as possible. We appreciate your understanding. Please note that delivery times may vary depending on logistics conditions and carrier delays.

Tracking Your Order - Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor the delivery status of your package. 

Shipping Delays -While we do our best to ensure timely delivery, delays may occasionally occur due to external factors such as weather conditions, customs inspections, or carrier issues. If your order has not arrived within the expected timeframe, please contact our support team.

Incorrect Address - Please ensure that your shipping address is entered correctly at checkout. We are not responsible for orders shipped to incorrectly provided addresses.

Contact - If you have any questions about shipping or your order, please contact us at:

Email: support@safe-harbor.fr

Our support team typically responds within 24 hours.